The invitation email
The invitation to sign arrives by email and contains your personal signing link. bb-sign also emails you when it is your turn, when your signature is pending and when the document is complete.
Sender
Section titled “Sender”Every email about documents comes from sign@binarybridges.co. The signing page is available in English and Spanish; you can switch the language in the top right corner.
Emails you can receive
Section titled “Emails you can receive”| Subject | When it arrives |
|---|---|
You have a document to sign: {title} |
When someone sends you a document. It contains your signing link. |
It's your turn to sign: {title} |
When the envelope has a signing order and the people before you have signed. It contains your signing link. |
Your verification code for BB-Sign |
When you request the verification code on the signing page. |
Reminder: please sign {title} |
When your signature is still pending. It contains the same link as the invitation. |
Signing complete: {title} |
When everyone has signed. It contains the link to your signed copy. |
Signing request expired: {title} |
When the envelope expired without your signature. |
{title} is the title given by the person who sent the document.
Reminders
Section titled “Reminders”If your signature is still pending 48 hours after the invitation, bb-sign sends you a reminder. After that it sends at most one every 24 hours, until you sign or the envelope closes.
If you cannot find the email
Section titled “If you cannot find the email”- Search your mailbox for
You have a document to signor sign@binarybridges.co, including the spam folder. - If the email is in spam, mark it as safe so the next ones reach your inbox.
- If you cannot find it, ask the person who sent you the document to confirm your email address on the envelope. They can correct it or send you a new envelope.
Using the link
Section titled “Using the link”The link is valid for 72 hours by default, or for the period set by the person who sent the document. Once you have signed, the same link takes you to your signed copy.