Quota and usage
The quota defines your organization’s usage volume: how many envelopes it can create per period, how much storage it can use, how many users it can have and how many signers each envelope accepts. Binary Bridges configures it according to the plan agreed with your organization.
Who: organization admins; platform admins configure it. Where: the Quota & Usage panel on the organization’s page. If your menu does not show Organizations, ask Binary Bridges support for your quota details; the app also tells you when a limit is reached.
Read the usage panel
Section titled “Read the usage panel”The Quota & Usage panel shows:
- The plan status: Active, Suspended or Expired.
- The period type (Monthly, Yearly or Custom) and, if the plan has an end date, the date after Expires:.
- The Envelopes bar, with the envelopes used and the maximum, and the Storage bar, with the space used. Each bar changes color when it reaches the warning threshold, by default 80 %, and turns red at the limit.
- The start and end dates of the current usage period.
- The maximum users and signers per envelope. Unlimited means there is no cap.
To create envelopes, the organization needs a quota and an active usage period. If the panel shows “No quota configured for this organization” or “No active usage period”, ask Binary Bridges to set it up.
Quota limits
Section titled “Quota limits”| Limit | What it controls |
|---|---|
| Period type | Monthly, Yearly or Custom. At the start of each period, the envelope counter resets to zero. |
| Warning threshold | The percentage from which the bar warns. |
| Maximum envelopes | The envelopes created in the period. |
| Maximum users | The organization’s accounts. |
| Maximum storage | The space the stored documents take. |
| Maximum signers per envelope | The signers in one envelope. |
| Expiry date | The day the plan stops being active. |
When you reach a limit
Section titled “When you reach a limit”The app shows a message that says which limit was reached, and the API answers 429:
| Message | What to do |
|---|---|
| “Your organization has reached its envelope limit for this period” | Wait for the next period or ask for a higher limit. |
| “This envelope has more signers than your plan allows” | Reduce the number of signers or ask for a higher limit. |
| “Your organization has run out of document storage” | Ask for a higher limit. |
| “Your organization has reached its user limit” | Ask for a higher limit before inviting more people. |
| “Your organization’s plan is suspended” or “has expired” | Contact Binary Bridges to reactivate the plan. |
Envelopes already sent continue normally: signers sign and documents are sealed even when the quota is exhausted.
Raise the quota
Section titled “Raise the quota”Binary Bridges sets, updates, renews, suspends and activates each organization’s quota according to the agreed plan. To raise a limit, contact Binary Bridges support.